We bought 2 of these electric bikes for our new Shore home. They have been an absolute pleasure!! Everything about these bikes is wonderful, from the many options on how much electric you want to use (from manual to assisted to complete electric) to the headlight and the carrying rack, these bikes have not disappointed.
The couple of times we have needed operational assistance, we called the help number provided, and Hank rapidly replied with guidance and assistance to address the problem. Most recently, the electronic display went bad and once we called, a new display was provided quickly at no charge.
I highly recommend these bikes and look forward to using them for years to come!